Inclusive design
Impact driven
Systematic thinking
Hopper AI Travel assistant chatbot
Launched Hopper's first AI Travel Assistant Chatbot, Voyager
Developed Hopper's AI-powered chatbot, Voyager, revolutionizing travel planning with advanced ChatGPT technology. The chatbot provides personalized and seamless booking experiences as well as driving conversions and enhancing customer satisfaction. This project highlights the potential of AI in the travel industry.
Meta Enterprise product
Revamped the Meta business notification platform holistically
Launched the revamped business notification platform design holistically to organize information in one place for the users. The new design increased usage from 25% to 40%.
The new consolidated view of different message statuses at the channel level ensures the users can track at a more granular level and take timely actions, as well as create the messages seamlessly.
[Confidential project]
WeWork Intelligence space
Launched WeWork's first business intelligent tool occupancy map to grow sales
Developed the first space technology tool to enhance the employees' working efficiency and members' experience in WeWork's 275 locations around the world. The first newly launched occupancy map we built from scratch gained over 95% satisfaction.
[Confidential project]
BUSINESS PARTNER
